How to

to a Phone Number or Email Address

Just key in the mobile number or email address of the recipient, enter the amount and send.

*Your recipient must have registered his mobile number or email address with his bank.

Mobile number or email address…the choice is yours.

SIMPLE, FAST, CONVENIENT

No need to key in your recipient’s account number.

SAFE

No need to disclose your account number to receive money.

Available 24/7

You can InstaPay day or night, even on Sundays and holidays.

Key in the mobile number or email address

RECEIVER

1

Check whether your bank or e-wallet allows InstaPay via mobile number or email address. Look for instructions on how to link these to your bank account.

2

Log in to your bank or e-wallet app. Follow the steps to link your mobile number or email address to your bank account.

3

You’re good to go! People can now send you money by just using your mobile number or email address.

SENDER

1

Make sure your recipient has linked his mobile number or email address to his bank account.

2

Log in to your bank or e-wallet’s app. Look for the Send money to other banks option, then look for the Send money via mobile number or email address option.

3

Key in the recipient’s mobile number or email address, amount to be sent, then confirm. Follow the security steps afterwards.

InstaPay Partners for sending via a mobile number or email

INSTAPAY ALLOWS YOU TO SEND AND RECEIVE FUNDS VIA A MOBILE NUMBER OR EMAIL ADDRESS THROUGH THE FOLLOWING BANKS AND E-WALLETS.

BPI

RCBC

China Bank

Rural Bank of Guinobatan

China Bank Savings

Union Bank

InstaPay Partners for sending via a mobile number or email

INSTAPAY ALLOWS YOU TO SEND AND RECEIVE FUNDS VIA A MOBILE NUMBER OR EMAIL ADDRESS THROUGH THE FOLLOWING BANKS AND E-WALLETS.

BPI

China Bank

China Bank Savings

RCBC

Rural Bank of Guinobatan

Union Bank

Frequenty Asked Questions

What does sending to a mobile number or email address mean?

Sending to a mobile number or email address is a feature of InstaPay which allows you to send money instantly to another bank or e-wallet without having to type your recipient’s account number. Instead, you type or select his mobile number or email address if he has linked it to his bank or e-wallet account.

Why is this important to me as a recipient of money?

If you are a customer of an InstaPay partner and you link your account to a mobile number or email address, there is no need to give out your account number to the person sending you money.

My account is with an e-wallet which already uses my mobile number as the account number. Will this InstaPay feature provide any added value to my account?

Although e-wallets are not yet partners for this feature, you can still receive money from other partner banks and e-wallets since your mobile number is your e-wallet account number. 

If your bank has this InstaPay feature, you can also link your mobile number to your bank account because with this feature, you can link the same mobile number or email address to your account.